Privacy Policy

1. Who We Are

Zen Data Shastra ("ZDS," "we," "us," or "our") is a data science, AI, and analytics services company incorporated in India. Our registered contact is contact@zendatashastra.com | +91-898-212-0281 | zendatashastra.com.

When you visit our website, inquire about our services, or engage us as a client, you share information with us. This policy explains what we collect, why, and how we protect it.

2. What We Collect

Information you give us directly:

• Name, business email, phone number, and company name when you fill out a contact or inquiry form
• Job title and industry when you request a consultation or demo
• Communication content — messages, emails, meeting notes — when you correspond with us

Information collected automatically:

• IP address, browser type, device type, and operating system
• Pages visited, time on site, referral source, and click behavior via analytics tools
• Cookies and similar tracking technologies (see Section 7)

Information from third parties:

• LinkedIn and other professional networks, where publicly available, for business development purposes
• Data enrichment tools used by our sales and marketing team to understand prospective client organizations

3. Why We Collect It

We use your information for the following purposes, each grounded in a legitimate basis:

• To respond to inquiries and manage client engagements
• To send relevant updates, event invitations, and thought leadership content (with your consent where required)
• To improve our website experience and understand how visitors use it
• To comply with legal and regulatory obligations
• To protect the security and integrity of our systems

We do not use your data for automated decision-making or profiling that produces legal or significant effects.

4. How We Share Your Data

We do not sell your personal data. We share it only in these circumstances:

• Service providers: Vendors who help us operate — CRM platforms (e.g. HubSpot), cloud infrastructure (GCP, Azure, AWS), email tools, and analytics software. All are bound by data processing agreements.
• Professional advisors: Lawyers, auditors, and accountants where necessary.
• Legal requirements: If required by Indian law, court order, or regulatory authority.
• Business transfers: In the event of a merger, acquisition, or asset sale, data may transfer to the acquiring entity, with notice provided to affected individuals.

5. International Data Transfers

ZDS is based in India and serves clients globally. If you are located outside India, your data may be processed in India or in cloud regions where our infrastructure providers operate (including the US and EU). We take appropriate safeguards — including contractual protections — to ensure your data remains protected regardless of where it is processed.

6. How Long We Keep Your Data

• Prospect and contact data: Up to 3 years from last interaction, or until you request deletion
• Client engagement data: Duration of engagement plus 7 years, for legal and compliance purposes
• Website analytics: Aggregated and anonymized after 26 months
• Marketing consent records: Retained for as long as the consent is active plus 2 years

7. Cookies

Our website uses:

• Strictly necessary cookies — session management and security. Cannot be disabled.
• Analytics cookies — we use tools like Google Analytics to understand how visitors use the site. These can be declined.
• Marketing cookies — used to measure campaign performance. These require your consent.

You can manage cookie preferences via the consent banner on first visit, or by adjusting your browser settings. Declining non-essential cookies will not affect your ability to use the website.

8. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you
• Correct inaccurate or incomplete data
• Delete your data (subject to legal retention obligations)
• Object to or restrict processing
• Withdraw consent at any time for consent-based processing
• Data portability — receive your data in a structured, machine-readable format

To exercise any right, email us at contact@zendatashastra.com. We will respond within 30 days. We may need to verify your identity before processing the request.

9. Data Security

We implement appropriate technical and organizational safeguards, including:

• Encrypted data transmission (TLS)
• Access controls and role-based permissions
• Regular security reviews of our infrastructure and vendor stack
• Staff awareness of data handling obligations

No system is entirely immune to breach. In the event of a data breach that affects your rights, we will notify you and relevant authorities as required by applicable law.

10. Children's Privacy

Our website and services are directed at business professionals. We do not knowingly collect personal data from individuals under the age of 18. If we become aware that we have done so, we will delete it promptly.

11. Third-Party Links

Our website may contain links to client sites, partner pages, or external resources. We are not responsible for the privacy practices of those sites and encourage you to review their policies independently.

12. Changes to This Policy

We may update this policy as our practices evolve or as legal requirements change. Material changes will be flagged on our website with a revised "last updated" date. Continued use of the website after changes constitutes acceptance.

13. Contact Us

For any privacy-related questions, requests, or concerns:

Zen Data Shastra
Email: contact@zendatashastra.com
Phone: +91-898-212-0281
Website: zendatashastra.com